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Microsoft Phone Call Scam

There are numerous scams out there, but one that we have received a couple calls about involves someone calling and claiming they work for Microsoft.

The caller will claim that they work for Microsoft and that they have detected problems from your computer via their ISP. The caller may ask you to open a program on your computer which will display errors, which may lead you to believe they are legitimate.

You may then be asked to visit a specific website to download a remote control program. This program will allow the caller access to your computer and they will pretend to install 'fixes' to the problems that doesn't exist.

Once this program is on your computer, the caller will have access to everything on your computer. You may be asked for your credit card details to pay for the program.

Unfortunately, there are many scams that are believable and many people get caught. But in this instance, Microsoft will never ring you, so if you receive a phone call, it is safe to say hang up, it is a scam!

If you have any concerns about possible computer-related scams, please call us on 8269 5260. We are happy to help you.

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